Amadeus and Microsoft form strategic partnership to drive future innovation in travel

Amadeus and Microsoft today announce a global strategic partnership that will harness cloud technology to innovate and explore new products and solutions and create smoother travel experiences in the future.

The partnership will combine Microsoft trusted, secure cloud platforms and industry-leading collaboration and enterprise technologies with Amadeus’ proven expertise and innovation in travel technology.

Amadeus and Microsoft will specifically work together in three clear areas:

Foster collaboration across the entire travel industry to create new hyper-personalized services and industry offerings tailored to the unique needs of the travel ecosystem.

Focus on joint innovation and product development, together bringing expertise and agile development capabilities to envision, design and deliver cutting-edge travel solutions offering more relevant and sophisticated end-user experiences. This will also mean coordinated go-to-market strategies that leverage Amadeus’ and Microsoft’s respective footprint and capabilities.

Accelerate the move of Amadeus’ technical platform to the public cloud, leveraging Microsoft Azure technology foundations for even greater agility and resiliency. This will in turn enable deployment across Azure’s many regions for optimized operations worldwide. Microsoft will become Amadeus’ preferred cloud provider.

Driving innovation together

Teams from both Microsoft and Amadeus will collaborate to enable faster delivery of new cloud-based solutions, leading to more seamless travel experiences, for example in the airlines and hospitality businesses. Both companies will leverage the full value of Azure and Microsoft’s solutions (Microsoft Teams, Microsoft 365, Dynamics 365 and Microsoft Power Platform) to deliver more powerful and sophisticated end-user experiences and create custom solutions tailored to the precise needs of the travel industry. Initial efforts are expected to focus on establishing more integrated business travel journeys and enabling closer collaboration between travel and health authorities.

“Advances in digital technology are rapidly redefining every aspect of work and life, including how we travel,” said Satya Nadella, CEO, Microsoft. “Together with Amadeus, we will apply the power of Azure and its AI capabilities to create new frictionless experiences for travelers worldwide and reimagine the travel industry going forward.”

“Amadeus’ strength is built on our people and our history of pushing the boundaries of travel technology, providing our customers with better and ever more innovative ways to achieve their goals. From our long experience with cloud technology, we are convinced it is the right systems architecture to deliver on this continued commitment, and that Microsoft is the right partner to help us achieve our goals together. This includes the opportunity to explore, design and develop new solutions that take full advantage of cloud technology”, said Luis Maroto, President & CEO of Amadeus.