Shortlist of airport awards

The shortlists for the Future Travel Experience Global Awards have been revealed and feature a total of 16 airlines and airports from around the world.

These awards celebrate the outstanding efforts of organisations that have gone the extra mile to improve the passenger experience both on the ground and in-flight during the past 12 months. The winners will be announced during the FTE Global 2018 Gala Party, which will take place at Future Travel Experience Global 2018, 10-12 September, Las Vegas.

Best ‘On the Ground’ Initiative – shortlist

  • Air France – Biometric boarding pass; using biometrics without deploying a central database
  • Heathrow Airport – Automation programme to deliver a seamless end-to-end journey minimising passenger touch points
  • Lufthansa – Self-service disruption management via digital channels
  • Miami International Airport – Biometric-enabled Concourse E federal inspection facility for international arrivals
  • Orlando International Airport – Deployment of 100% biometric exit, plus wider biometric processing rollout
  • Best ‘Up in the Air’ Initiative – shortlist 
  • Delta Air Lines – Boeing 777-200 refurbishment; economy class comfort
  • Emirates – Boeing 777 First Class Private Suites
  • JetBlue Airways – Airbus A320 fleet restyling
  • Qatar Airways – IFEC upgrades and NFC technology integration
  • Singapore Airlines – Airbus A380 cabin upgrades
  • Best Airport Terminal Design Project
  • Changi Airport Group – Changi Airport Terminal 4
  • Incheon Airport – Incheon Airport Terminal 2
  • Copenhagen Airport – New indoor footbridge; direct connection between metro platform and security checkpoint
  • Oman Airports – Muscat International Airport New Passenger Terminal
  • FTE Accessibility Leadership Award
  • Copenhagen Airport – Accessible airport experience
  • Hamad International Airport – Accessible airport experience
  • JetBlue Airways – Accessibility-friendly digital experience
  • Virgin Atlantic – Accessible in-flight entertainment
  • The photo is from the bridge opening at CPH.
  • The FTE Global Awards 2018 winners will be announced during the FTE Global Gala Party, which will take place at Hyde – a spectacular 10,000-square-foot indoor-outdoor nightlife venue overlooking the Fountains of Bellagio on the world famous Las Vegas Strip.